All orders are dispatched using DPD which features a ‘1 Hour Delivery Window’ with extensive tracking & enhanced delivery options for your convenience. Pre-Orders or Custom Order will be assigned an estimated delivery date.
BLACK FRIDAY WEEKEND ORDERS MAY SEE SLIGHT DELIVERY DELAYS VIA DPD DUE TO THE HIGH VOLUME OF PARCELS IN THE NETWORK.
Once dispatched you can:
- Change delivery day
- Deliver to a neighbour
- Assigned a safe place for your parcel to be left
Orders placed after 1pm Friday (if Thursday is Bank Holiday Friday) will be dispatched the following Monday (except bank holidays).
|DPD NEXT DAY DELIVERY - UK MAINLAND||£4.95 (FREE OVER £50)||NEXT WORKING DAY
|DPD SATURDAY DELIVERY - UK MAINLAND||FREE OVER £50||SATURDAY
|DPD SCOTTISH HIGHLANDS DELIVERY||£5.95 (FREE OVER £200)||2 WORKING DAYS
|DPD SCOTTISH ISLANDS DELIVERY||£5.95 (FREE OVER £200)||2-5 WORKING DAYS
|DPD NORTHERN IRELAND DELIVERY||£5.95 (FREE OVER £200)||2 WORKING DAYS
|DPD ISLE OF MAN DELIVERY||£5.95 (FREE OVER £200)||2 WORKING DAYS
|COLLECT IN-STORE (BD9 6BR)||FREE||AVAILABLE IN 1-2 DAY
|EUROPE||N/A||NOT CURRENTLY AVAILABLE
|WORLDWIDE||N/A||NOT CURRENTLY AVAILABLE
Returns & Exchanges
We hope that you are happy with your order, but we understand that you may want to return your purchase. We offer a 30 day returns period on all purchases that are in their original condition and packaging and endeavor to process all returns in 48 hours of receipt.
Extended Returns until 15th January 2021
All orders placed from 1st October 2021 will be subject to an extended returns period, simply return your order for an exchange or refund before 15th January 2022.
TO RETURN AN ITEM
Fill in the returns form you received with your order or you can download one here, securely package your item in the original packaging and post to:
Express Golf, The Fairways, Bradford, BD9 6BR, UK
Please use a reputable courier (ParcelForce, Hermes etc.) for larger items or Royal Mail service for smaller items, please ensure the service you have selected has adequate insurance to cover the value of the item being returned.
TO CANCEL AN ORDER
If you wish to cancel your order please email us at firstname.lastname@example.org with your order number.
In the unlikely event that your product develops a fault within its warranty period please email us at email@example.com and we will advise on the best way to proceed.
We are unable to accept responsibility for goods lost in transit on their way from you to us. We cannot accept returns on non-faulty used merchandise, special offers, custom fit golf clubs and personalized items.
We reserve the right to acquire a manufacturers inspection before we refund or exchange any items to verify an official decision of some complaints. On products within their warranty period, we will always replace or repair the item. If the item is faulty after 30 days and up to 6 months we will repair or replace the product and refund any carriage charges you may incur. After this six month period expires all returns of faulty goods within warranty periods are to be returned at the customer’s cost.